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COOKIES POLICY

This website uses own and third party cookies to provide you with a better experience and service. However, you have the option to prevent the generation of cookies and their deletion by selecting the corresponding option in your browser. In case of blocking the use of cookies in your browser it is possible that some services or functionalities of the website are not available.



WHAT IS A COOKIE?

Cookies are a tool used by web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus allowing the quality and security of the website to be improved. They have an expiry date from which they cease to be operational.



USE OF COOKIES ON MY WEBSITE

Use of cookies on my websiteWe use cookies to facilitate navigation through the website and to obtain greater efficiency and personalization of the services we offer. The cookies used are associated only with an anonymous user and his device, do not provide references that allow to obtain your personal data or include viruses in it. Neither can the cookies implanted in your device be read from other servers.

The information we analyse using cookies is the Internet Protocol (IP) address used to connect your computer to the Internet, type and version of browser, operating system and platform used for the connection and the date and time of said activity.



COOKIES EMPLOYED

Alongside the registration cookies that identify you as a registered user and indicate when you have identified yourself on the portal, we use other cookies to which you have given your consent:

Analysis cookies: These are those which, if treated correctly by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by the users of the service offered. For this purpose, your browsing on our website is analysed in order to improve the products or services we offer you.

Advertising cookies: These are cookies which, whether processed by us or by third parties, allow us to manage the offer of advertising spaces on the website in the most efficient manner, adapting the content of the advertisement to the content of the service requested or to the use you make of our website. To do this, we can analyse your Internet browsing habits and we can show you advertising related to your browsing profile.



DEACTIVATION AND ELIMINATION OF COOKIES

You can disable cookies by configuring your browser to allow you to reject the setting of cookies, in whole or in part. However, if you use your browser settings to block all cookies, you may not be able to access all or part of the Site. You can do this through your browser settings. Every browser is different, so you will probably need to check your Help menu.

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You can withdraw your consent to the installation and processing of cookies at any time. Please note that withdrawal of consent may affect the functionality of the website. If you wish to contact us in this regard, please do so at rgpd@sercotel.com

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Kalma 40 Cañones
Av. Mahahual Mza. 16 lote 5 S/N Colonia centro., Mahahual - Mexico
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Privacy Policy
DATA PROTECTION POLICY
Data ControllerData

Registered Name: SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L.
CIF: B-63751853
Address: C/ Paris, nº 120, 1ª, C.P. 08036, Barcelona
E-mail: rgpd@sercotel.com

Objectives and ProcessesAuthentication

The processing of data is authenticated according to the GRDP (EU) 2016/679 as required for the execution of the contractual relationship, to formalise the reservation of SERCOTEL services and/or products.

The processing of the data contained in your Curriculum Vitae is based on the pre-contractual relationship in which the interested party/candidate is a part and the consent granted.

In the case that SERCOTEL is authorised to send promotional commercial communications via email, the user's consent will be the legitimising factor.

Objectives

The purpose of collecting and managing your personal data through the registration form is to allow the management of a commercial, financial and administrative relationship with the clients for everything related to the services and accommodation at our hotels.

The purpose of collection or spontaneous mailing of your Curriculum Vitae is to study the various candidates, so that our Human Resources Department can proceed to the selection of the candidates with the ideal profile to be incorporated into the company.

Additionally, the user can authorise SERCOTEL to manage their data for promotions and for marketing, including emailing of commercial communications relating to the mix of products and services that we offer, as well as those related to the hotel sector (travel, gastronomy, leisure, etc.)

Retention of data

Data will be retained during the lifetime of the administrative and/or commercial relationship between the interested party and SERCOTEL. Furthermore, the timescale provided by legislation specifies the minimum period that this data should be kept available.

If the user wishes to exercise their right to suppress or oppose use of the data, their data will be blocked and then destroyed in a way that respects their confidentiality.

Recipients of the data

Recipients of the data are third parties who are responsible for its management and who provide their services to SERCOTEL, with whom a corresponding agreement has been drawn which guarantees their compliance to RGPD and the appropriate security measures.< p>

Your data can be provided to the rest of the companies within the SERCOTEL GROUP for the correct development or provision of reserved services.

International transfer of data

To achieve the perfect development and provision of your services, SERCOTEL may carry out international transfers to SERCOTEL associated hotels or companies within the SERCOTEL GROUP

Rights

You can, at any point, exercise your rights of access, correction, deletion, opposition, portability and limit the management as set out in the RGPD (EU) 2016/679, by contacting the address indicated above, or via email to rgpd@sercotel.com

Your request should specify which of these rights you are requesting to be met and your correspondence should be accompanied by a photocopy of your DIN or an equivalent identification document.

Submitting a claim

If you are not satisfied with exercising your rights, or the way that your rights have been dealt with, you can make a claim to the Spanish Data Protection Agency. Find out more at www.agpd.es

Should our data protection policy need to be amended, due to legislative changes or criteria from the Data Protection Agency, you will be properly informed of any variation which may be necessary to add in order to comply with the law.

Privacy Policy

DATA PROTECTION POLICY
Data ControllerData

Registered Name: SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L.
CIF: B-63751853
Address: C/ Paris, nº 120, 1ª, C.P. 08036, Barcelona
E-mail: rgpd@sercotel.com

Objectives and ProcessesAuthentication

The processing of data is authenticated according to the GRDP (EU) 2016/679 as required for the execution of the contractual relationship, to formalise the reservation of SERCOTEL services and/or products.

The processing of the data contained in your Curriculum Vitae is based on the pre-contractual relationship in which the interested party/candidate is a part and the consent granted.

In the case that SERCOTEL is authorised to send promotional commercial communications via email, the user's consent will be the legitimising factor.

Objectives

The purpose of collecting and managing your personal data through the registration form is to allow the management of a commercial, financial and administrative relationship with the clients for everything related to the services and accommodation at our hotels.

The purpose of collection or spontaneous mailing of your Curriculum Vitae is to study the various candidates, so that our Human Resources Department can proceed to the selection of the candidates with the ideal profile to be incorporated into the company.

Additionally, the user can authorise SERCOTEL to manage their data for promotions and for marketing, including emailing of commercial communications relating to the mix of products and services that we offer, as well as those related to the hotel sector (travel, gastronomy, leisure, etc.)

Retention of data

Data will be retained during the lifetime of the administrative and/or commercial relationship between the interested party and SERCOTEL. Furthermore, the timescale provided by legislation specifies the minimum period that this data should be kept available.

If the user wishes to exercise their right to suppress or oppose use of the data, their data will be blocked and then destroyed in a way that respects their confidentiality.

Recipients of the data

Recipients of the data are third parties who are responsible for its management and who provide their services to SERCOTEL, with whom a corresponding agreement has been drawn which guarantees their compliance to RGPD and the appropriate security measures.< p>

Your data can be provided to the rest of the companies within the SERCOTEL GROUP for the correct development or provision of reserved services.

International transfer of data

To achieve the perfect development and provision of your services, SERCOTEL may carry out international transfers to SERCOTEL associated hotels or companies within the SERCOTEL GROUP

Rights

You can, at any point, exercise your rights of access, correction, deletion, opposition, portability and limit the management as set out in the RGPD (EU) 2016/679, by contacting the address indicated above, or via email to rgpd@sercotel.com

Your request should specify which of these rights you are requesting to be met and your correspondence should be accompanied by a photocopy of your DIN or an equivalent identification document.

Submitting a claim

If you are not satisfied with exercising your rights, or the way that your rights have been dealt with, you can make a claim to the Spanish Data Protection Agency. Find out more at www.agpd.es

Should our data protection policy need to be amended, due to legislative changes or criteria from the Data Protection Agency, you will be properly informed of any variation which may be necessary to add in order to comply with the law.